Las Vegas, Nevada
Biohazard cleanup and crime scene cleanup in Las Vegas
When a death, a violent crime or a bad accident happens in a home, police and the coroner do their part and leave. What remains is yours to deal with. This number puts you in touch with an independent cleanup company that works across the Las Vegas valley.
Someone picks up 24 hours a day, every day
- The company on the phone is local to Clark County and independent of us
- You hear what the work involves and what it costs before anything starts
- Asking questions commits you to nothing
If it happened today
Four things that matter in the first hours
Wait for the release
Officers and the coroner's investigator work first. They tell you when the home is yours again. Cleanup cannot begin before that.
Shut the room
Close the door and keep children and pets away. Don't wipe, scrub or bag anything. Blood and body fluids can carry disease.
Keep the cooling on
A closed house in a Las Vegas summer gets very hot. Leave the air conditioning running so odor and damage build more slowly.
Call when you can
Describe what happened and where. The cleanup company tells you what it would do, how long it may take and how it prices the job.
Who does what
Nobody official cleans the home. Here is who handles each part.
| Who | Their part | Not their part |
|---|---|---|
| Police | Investigate, collect evidence and tell you when the scene is released. In the city and in unincorporated Clark County that is Metro; North Las Vegas and Henderson have their own departments. | Cleaning up afterwards. |
| The coroner | The Clark County Office of the Coroner/Medical Examiner investigates the death and takes the person into its care until a funeral home collects them. | Cleaning the room, or paying for it. |
| You, the owner or the landlord | Choose who cleans, agree the price, and ask an insurer or a victim program about the bill. | Doing the cleaning yourself. |
| The cleanup company | Removes what can't be saved, cleans and disinfects what can, and takes the waste away. | Starting before the release, or deciding what insurance pays. |
| Biohazard Cleanup Las Vegas | Puts you on the phone with one of those companies. | The cleanup itself. We are a referral service. |
Situations
What people call about
Each page says what the work involves, what to do meanwhile and what moves the price.
- Crime scene cleanupAfter a homicide, assault or shooting, once police have released the property.
- Unattended death cleanupWhen someone died alone and was not found for days or longer.
- Suicide cleanupQuiet, respectful help so that family members don't have to do it.
- Blood and body fluid cleanupAfter an accident, a medical emergency or a fall at home.
- Hoarding cleanupHomes where waste, spoiled food or animal mess has made the clutter unsafe.
- Infectious disease disinfectionCleaning and disinfecting a home after a contagious illness.
- Vehicle biohazard cleanupBlood or body fluids in a car, truck or RV.
Where
Las Vegas is several governments, and that changes who you deal with
Las Vegas on your mail doesn't always mean the City of Las Vegas. Where Sahara Avenue crosses the Strip, it marks the city limit, and the Strip itself lies outside the city: Clark County is its local government. So it is for Paradise, Spring Valley, Sunrise Manor, Winchester and Enterprise, unincorporated towns run by the county.
For you it comes down to two things. Metro police cover both the city and the unincorporated towns, while North Las Vegas and Henderson have their own officers. And one coroner's office serves the whole county.
Cleanup companies cross those boundaries every day. The service area page lists the places we can usually connect.
Around the valley
Notes for five places outside the city limits
Which police department, which local government, and what to know about the housing there.
North Las VegasA separate city with its own police department and its own number to ring.
HendersonIts own city and police. Notes for families who are arranging things from far away.
ParadiseUnincorporated, with county government and Metro police. Notes for apartments and condos.
Spring ValleyWest of the Strip, governed by the county. Where the city line runs, and why it rarely matters.
Sunrise ManorThe east side, under county government. Notes on older houses and manufactured homes.Local numbers
Offices you may need this week
These are public offices. None of them is part of this service.
Clark County Coroner/Medical Examiner
1704 Pinto Lane, Las Vegas, NV 89106. Weekdays 8:00 to 4:30. Ask about release and personal property.
Metro police, not an emergency
The city's safety guide gives 3-1-1 for police matters that aren't emergencies. Clark County also lists (702) 828-3111.
Nevada Victims of Crime Program
State program that may help with crime scene cleanup costs after a violent crime.
Clark County Public Administrator
Protects a home and belongings when no next of kin or executor can step in straight away.
Cost
Who pays for bio hazard cleanup
Most often the property owner pays the cleanup company, and then looks to a homeowner, renter or landlord policy. Whether a policy responds depends on its wording, so ask your insurer or agent before you assume either way.
After a violent crime, the Nevada Victims of Crime Program lists crime scene cleanup among the expenses it may help with. It pays only what insurance and other sources don't.
The price itself follows the size of the affected area, what has to be removed and how long it has been. Who pays for cleanup goes through each case.
Questions
Asked on most calls
Do police or the coroner arrange the cleanup?
No. Their work ends with the investigation and the removal of the person who died. The family, the owner or the landlord arranges cleanup, usually by hiring a specialist company.
Is Biohazard Cleanup Las Vegas a cleaning company?
No. It is a referral service. Calling the number puts you in touch with an independent cleanup company, and that company inspects, prices and does the work.
Can I call at night or on a weekend?
Yes. Someone picks up at any hour, weekends and holidays included.
Could the family do the cleaning?
Small amounts on hard surfaces, sometimes. Anything that soaked into carpet, a mattress, subfloor or drywall is different: the material usually has to come out, and blood can carry hepatitis B, hepatitis C and HIV. Most families are glad not to be the ones who do it.
Do you cover my part of the valley?
Usually, if you are in Las Vegas, North Las Vegas, Henderson or one of the unincorporated towns. See the service area, or call and ask.
Las Vegas valley, any hour
A phone call is enough to get started
You don't need to have every answer first. Questions are welcome before the home is released, before the insurer has replied and before you have decided anything.
Talk it through with a cleanup company
Tell them what happened, what kind of home it is and whether police or the coroner have finished. They will say how they would go about it and what they charge for. Whether to hire them is up to you.
Call (725) 223-9153Someone picks up 24 hours a day, every day
Your conversation may be recorded. Why, and what is kept, is set out in the privacy policy and the disclosure.